Privacy Policy

Last updated: March 6, 2019

Here at BOSS Instruments Ltd., we take your privacy very seriously. On bossinstruments.com, we collect the personal information that you provide to us and use it only for the specified purposes outlined in this privacy policy. Choosing not to provide certain information may limit the features and services available on the site.

Generally, the information requested by BOSS Instruments Ltd will be used to provide a website feature or service to you, such as logging in to view pricing, support, or providing future content better tailored to your interests. A description of BOSS Instruments Ltd’s intended use of that information, how that information is collected, security measures BOSS Instruments Ltd takes to protect that information, and how to grant or revoke consent for collection and use of that information will be fully described the ‘Privacy Notice’ section of this privacy policy.

This page will be updated periodically with any modifications or enhancements to our privacy policy.

What information we collect

We may collect the following information:

  • name
  • email address
  • password for access to bossintruments.com
  • demographic information such as zip code/postcode, preferences and interests
  • web browsing history in for the form of cookies
  • IP address
  • information related to surveys and forms
  • information related to social media integration
  • shopping and search history on bossinstruments.com

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We use the information we collect in the following ways:

  • Internal record keeping
  • Improvement of the website and our products and services
  • Marketing efforts related to upcoming events, new product lines and/or product updates that we think might be of interest to you. Communication for these efforts will be via email or placed advertisement
  • Market research

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We take the following specific steps to protect your information:

  • Use internal access controls so only limited personnel have access to your information.
  • Anyone with access to user information is trained on all relevant security and compliance policies.
  • Servers that store visitor information are regularly backed up to protect against loss.
  • All information is secured through modern security technologies like secure socket layer (SSL), encryption, firewalls, and secure passwords.

All access safeguards described above are in place to prevent unauthorized access by outsiders to information stored on or transmitted by our systems.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies from third-party partners (specifically Google) for marketing purposes. These cookies allow us to display Boss promotional material to you on other sites you visit across the internet based on past visits to our Site. Boss may also share information about your behavior on the Site with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you. You can opt out of these marketing efforts by visiting this page.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at inquiry@bossinst.com

If you do not wish to have cookies stored on your machine, you have the option to turn cookies off in your browser. However, keep in mind that turning off cookies may impact how this website functions. Disabling browser cookies will also impact how other websites you visit store browser cookies as well.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 104 Sommerfield Drive – Gordonsville, VA 22942.

If you believe that any information we are holding on you is incorrect or incomplete or at any point that we are not following this privacy policy as stated, please write to us at the above address, email us at inquiry@bossinst.com or call 800-210-2677. We will promptly correct any information found to be incorrect.

The table below lists the cookies we collect and what information they store.

wordpress_[hash]Stores the authentication details on login.
wordpress_logged_in_[hash]Used to indicate when you are logged in, and who you are.
wordpress_test_cookieChecks if the cookies are enabled on the browser to provide appropriate user experience to the users.
woocommerce_cart_hashHelps WooCommerce determine when cart contents/data changes.
woocommerce_items_in_cartHelps WooCommerce determine when cart contents/data changes.
wp_woocommerce_session_Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
woocommerce_recently_viewedPowers the Recent Viewed Products widget.
store_notice[notice id]Allows customers to dismiss the Store Notice.
DFTT_END_USER_PREV_BOOTSTRAPPEDThis cookie marks when the Drift site visitor has been created within the Drift system. This allows subsequent page visits to be faster because the site visitor does not have to be registered in our system again.
driftt_aidTracking – Anonymous identifier token. This cookies is set as soon as you visit this website.
driftt_eidTracking – End user identifier token. This cookies is set if you use our live chat feature and identify yourself through an email address.
driftt_sidTracking – Identifier token for the browser session. This cookie allows us track your use of this site.
mailchimp_landing_siteStatistics – Used to store which page was visited first
rfqtk_wp_sessionSession management – Tracks adding and removing to quote cart.
tk_aiSession management – Stores a randomly-generated anonymous ID and is used for general analytics tracking
__utmaUsed to distinguish users and sessions.
__utmtUsed to throttle request rate.
__utmbUsed to determine new sessions/visits.
__utmcOperates in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmzStores the traffic source or campaign that explains how the user reached our site.
__utmvUsed to store visitor-level custom variable data.